Privacy and Data Use Policy
Effective Date: September 2024
EnergyChain (energychain.ca) is committed to protecting your privacy and ensuring the confidentiality and security of your personal information. This Privacy and Data Use Policy explains how we collect, use, and safeguard your information when you use our platform and services.
1. Information We Collect
We may collect the following types of information when you interact with EnergyChain:
- Personal Information: This includes information such as your name, email address, phone number, billing information, wallet address, and identification documents if applicable for compliance purposes.
- Project Information: Any data related to projects you submit for tokenization, appraisals, evaluations, and contract creation.
- Transactional Data: Details regarding transactions on the platform, including token purchases, smart contract interactions, and fees paid.
- Technical Information: This includes IP addresses, device identifiers, browser types, operating systems, and data related to how you use our platform (e.g., pages viewed, time spent on the platform).
2. How We Use Your Information
We use your information to:
- Provide and Improve Services: To manage your account, process transactions, deliver the services you request, and improve the performance and functionality of our platform.
- Compliance and Legal Obligations: To ensure compliance with relevant laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
- Communications: To send you important notifications, updates, and information about your account, projects, and the services offered by EnergyChain.
- Security and Fraud Prevention: To protect our platform, users, and the integrity of transactions from fraud, security breaches, and misuse.
3. Sharing Your Information
EnergyChain does not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We may share your data with third-party service providers who assist with operational activities, such as payment processing, identity verification, or technical support.
- Legal Compliance: We may disclose your information if required by law or if we believe such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of EnergyChain's assets, your data may be transferred to the acquiring entity.
4. Data Security
EnergyChain uses robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, secure access controls, and regular audits of our systems.
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.
6. Your Rights and Choices
You have the following rights concerning your data:
- Access: You may request access to your personal information held by EnergyChain.
- Correction: You may request corrections to any inaccurate or incomplete personal data.
- Deletion: In certain cases, you may request the deletion of your data, subject to legal or regulatory obligations that may require us to retain specific information.
- Data Portability: You may request a copy of your data in a structured, machine-readable format.
- Withdraw Consent: You may withdraw your consent to the processing of your data, but this may affect your ability to use certain services on the platform.
7. Use of Cookies and Tracking Technologies
EnergyChain uses cookies and similar tracking technologies to enhance your user experience, analyze site usage, and ensure smooth operation. Cookies are small files stored on your device that enable us to recognize your browser and remember information such as your preferences.
You may modify your browser settings to decline cookies; however, doing so may affect the functionality of the platform.
8. Children's Privacy
EnergyChain is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
9. International Data Transfers
EnergyChain may transfer your personal information to countries outside your jurisdiction for processing and storage. We will take appropriate measures to ensure that your data is handled securely and in compliance with this policy and applicable data protection laws.
10. Investment and Blockchain Disclaimer
EnergyChain operates using decentralized blockchain technology, which means certain transactional and project data may be permanently recorded on a public ledger. While EnergyChain takes privacy seriously, please be aware that blockchain transactions are immutable and transparent. Personal information associated with these transactions cannot be removed or edited once confirmed on the blockchain.
Investment Disclaimer: Any tokenized assets, smart contracts, or transactions conducted on EnergyChain do not represent investment advice or guaranteed returns. Users are responsible for conducting their own research and assessing risks.
11. Changes to This Policy
We reserve the right to update or modify this Privacy and Data Use Policy at any time. Any changes will be posted on this page, and we will notify users through the platform of any significant updates. Your continued use of the platform constitutes acceptance of the revised policy.
12. Contact Information
If you have any questions or concerns about this Privacy and Data Use Policy, please contact us at:
EneryChain.ca
Sherwood Park, AB.
780-691-7488